Privacy policy

1. Controller

The controller responsible for the processing of personal data collected through this website is:
Electro Outlet Sants
Carrer de Sants, 40, Sants-Montjuïc
08014 Barcelona, Spain
Email: contact@electrooutletsants.shop
Phone: +34931442045

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us using the details above.

2. What personal data we collect

We only collect the personal data that is necessary to operate this website, process your orders, and respond to your enquiries. The categories of data we collect depend on how you interact with us, as set out below.

2.1 When you visit the site

When you browse our website, our server automatically and temporarily logs certain technical information for security and reliability purposes. This includes your IP address, the date and time of access, the URL requested, the referring page, and details about your browser and operating system. This data is processed on the basis of our legitimate interest in ensuring the stable and secure operation of our website (GDPR Art. 6(1)(f)).

2.2 When you place an order

To process and fulfil your order, we collect the information necessary to do so, including your name, billing and shipping address, email address, phone number (optional), and payment details. Payment can be made using Visa, Mastercard, American Express, Discover, Diners Club, Google Pay or Apple Pay; the payment data itself is processed by our payment providers as described in Section 5. This processing is carried out on the basis that it is necessary to perform the contract between you and us (GDPR Art. 6(1)(b)).

2.3 When you contact us

If you contact us, for example by email or through a contact form, we store the content of your message together with your contact details so that we can respond to your enquiry and keep a record of our correspondence. This processing is based on the necessity to take steps in relation to a possible contract and/or on our legitimate interest in handling customer communications (GDPR Art. 6(1)(b) and (f)).

3. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to provide our services, respond to your enquiries, and comply with applicable legal obligations, such as tax and accounting requirements. Once data is no longer required for these purposes, it is deleted or anonymised.

4. Sharing your data

We do not sell your personal data. We only share personal data with third parties in the following circumstances:

  • where you have given your explicit consent to the sharing;
  • where sharing is necessary to perform a contract with you, for example passing your shipping address to a carrier or your payment details to a payment provider;
  • where we are subject to a legal obligation requiring disclosure; or
  • where we have a legitimate interest in sharing the data, in accordance with GDPR Art. 6(1)(f).

Any third party that processes personal data on our behalf does so under a data processing agreement and is only permitted to use the data for the purposes we specify.

5. Cookies

We use cookies that are strictly necessary for our website to function correctly, for example to keep items in your basket or to keep you logged in. These necessary cookies do not require your consent.

Optional cookies, such as those used for analytics or marketing purposes, are only placed on your device once you have given your consent via our cookie banner. You may withdraw your consent to optional cookies at any time by adjusting your cookie preferences.

6. Services we use

This website is hosted on the Shopify platform (Shopify Inc., 150 Elgin Street, Ottawa, ON, K2P 1L4, Canada), which provides the technical infrastructure needed to run our online store.

Payments are processed by our configured payment providers, which support Visa, Mastercard, American Express, Discover, Diners Club, Google Pay and Apple Pay. Each payment provider processes your payment data as an independent controller and operates under its own privacy policy, which we encourage you to review.

7. Your rights

Under the GDPR, you have the following rights in relation to your personal data:

  • the right to request access to the personal data we hold about you (Art. 15);
  • the right to request correction of inaccurate or incomplete data (Art. 16);
  • the right to request deletion of your data (Art. 17);
  • the right to request restriction of processing (Art. 18);
  • the right to request data portability (Art. 20);
  • the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3)); and
  • the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been infringed (Art. 77).

To exercise any of these rights, please contact us at contact@electrooutletsants.shop. We will respond to your request in accordance with applicable data protection law.

8. Right to object

Where we process your personal data on the basis of legitimate interest, you have the right to object to that processing at any time under GDPR Art. 21. If you object, we will no longer process your data for those purposes unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims.

To exercise your right to object, or if you have any other questions about this Privacy Policy, please contact us at contact@electrooutletsants.shop or by phone on +34931442045.